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    Cancellation Policy

    Cancellation Policy

    Last Updated: June 24th, 2024

     

    For Boat Owners

    • Boat owners reserve the right to cancel or deny bookings at any time, including but not limited to weather conditions, boat malfunctions, and personal reasons.
    • In such cases, renters will receive a refund after deducting applicable fees and taxes.
     

    For Renters

    Cancellation Policy

    • More than 24 hours in advance: Full refund.
    • Less than 24 hours in advance: No refund.
     

    Cancellation Procedure

    • To cancel a booking, go to your inbox and find the boat you want to cancel. Hit Cancel and the refund process will begin.
     

    Weather-Related Cancellations

    • In the event of adverse weather conditions deemed unsafe by the boat owner, customers will receive a full refund or the option to reschedule at no additional cost.
     

    Refund Processing

    • Refunds will be processed within 7 business days of receiving a cancelation request.
     

    No-Show/ Late Policy

    • Failure to arrive without prior notice will result in forfeiture of the full booking amount.
    • Late arrivals or returns may result in additional fees charged by the hourly rate of the rental at the boat owner’s discretion.
     

    Changes to Bookings

    • Changes to bookings (e.g., rescheduling, altering the duration of rental) may be accommodated subject to availability and may incur additional fees.
     

    Company Discretion

    • The company reserves the right to amend this cancelation policy at its discretion.
     

    Forces of nature

    • In case of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions), the cancelation policy may be adjusted accordingly.